International shipping

Our artworks are manufactured in Saint-Petersburg, Russia. We deliver our goods all over the world.
Orders processing time:
Our posters are manufactured within 1-2 business days of placing your order. If a poster is in stock, we ship it next day of your order. Canvas prints have 3 – 5 days manufacturing time. As soon as we process your order, we ship it to you.
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Prices for the delivery worldwide:

Regular post economy shipping: $15 for all world regions EMS fast delivery (expedited courier): Europe – $ 42, Americas, Asia, Australia and the rest of the world – $ 46

See more:


  Regular post economy international shipping

Regular post shipping is performed by the Russian Post www.pochta.ru and a regular service of the national post of your country.
It is available for all items, except stretched prints sized M, L and larger because of volume restrictions in this shipping method.
Delivery time is 15-20 days. This time can be exceeded till 4 weeks at “holiday rush” – December – beginning of January
The price of this shipping method is $ 15 for all world regions
As soon as we ship the purchased item to your address, we will send you an email with a tracking number which allows you to keep track of a postal item online.
Online tracking service of Russian Post: https://www.pochta.ru/tracking
For the customers from the US: please use USPS site for tracking https://tools.usps.com/go/TrackConfirmAction_input  The tracking is available at the next date the item is posted in Russia.
For the customers from other countries:
After the postage crosses Russian border, we recommend using universal tracking service www.trackitonline.ru or www.post-tracking.com, or just the tracking service of the national post of your country (for example, for UK it is Royal Mail Tracking is available after the package is cleared at UK customs)

  EMS international fast shipping

«ЕМS» expedited courier is an international fast door-to-door delivery service, represented in each country, the list of their postal operators worldwide is here http://www.ems.post/en/global-network/ems-operators. Usually, it is the priority service of the national post in your country.
The sites of «ЕМS» in Russia: www.pochta.ru and www.emspost.ru
Depending on the destination country, delivery time varies from 7 to 12 days.
This time can be exceeded till 15 days at “holiday rush” – December – beginning of January
As soon as we ship the purchased item to your address, we will send you an email with a tracking number which allows you to keep track of a postal item online.
You can keep track on EMS postal item here https://www.pochta.ru/tracking, or on the website of the «ЕМS» representative in your country http://www.ems.post/en/global-network/ems-operators (for example, it is Parcelforce for UK, Deutsche Post for Germany)
For the customers from the US: please use USPS site for tracking https://tools.usps.com/go/TrackConfirmAction_input

Prices for «EMS» fast delivery service from Russia to different parts of the world:

  • Europe – $ 42,
  • Americas, Asia, Australia and the rest of the world – $ 46

 


Return and Exchange Policy

Each item from our shop is produced under the individual order and can be exchanged or refunded only in case of faulty (scratched, spotted) or damage during the shipping. We want to pay your attention to the fact that the color rendering of the purchased prints and posters may not match the color of the image on your monitor, which is not considered to be faulty. It depends on the individual settings of your computer and its technical specifications. If you receive faulty or damaged item please claim the fault or damage within 5 days of delivery by email to shop@fatcatart.com  to return or exchange the work. Please attach a photo of the damaged item with a detailed description of the problem. We answer your letters from Monday to Friday, 10:00 – 18:00, Moscow time (GMT+3:00).

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